Mostrando las entradas con la etiqueta community managers.. Mostrar todas las entradas
Mostrando las entradas con la etiqueta community managers.. Mostrar todas las entradas

27 de agosto de 2009

The Iceberg Effect of Community Management

Starting The Community Roundtable has been a great way to understand better the day to day issues of community managers in a wide array of organizations. There are a few things that come up somewhat regularly:

- Community managers are under pressure to justify what they do to peers and bosses that don’t really see or understand what tasks make up their day.

- Some community managers are dealing with the challenge of inspiring participants to author only to see them become unmotivated when they don’t receive any comments or activity on their content.

- Almost all the community managers we talk to struggle with ways to maintain or increase engagement.

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